Welcome to Grihiva. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental/guardian supervision.
  • The information you provide is accurate and complete.
  • You agree not to misuse our website or services.

Grihiva reserves the right to update or modify these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to display our products as accurately as possible, including:

  • Product images
  • Descriptions
  • Pricing
  • Colors and design details

However, slight variations in color or appearance may occur due to screen settings, lighting, or photography.

3. Pricing & Payments

  • All prices displayed on the website are in INR (₹) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Full payment must be received before order processing (except where Cash on Delivery is available).

We reserve the right to cancel orders in case of pricing errors or suspicious transactions.

4. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation.

However, Grihiva reserves the right to cancel or refuse any order due to:

  • Product unavailability
  • Incorrect pricing
  • Payment issues
  • Suspected fraudulent activity

In such cases, eligible refunds will be processed accordingly.

5. Shipping & Delivery

  • Dispatch time: 3–4 working days
  • Delivery time: 7–10 working days
  • Free shipping available across India

Delivery timelines are estimates and may vary due to external factors beyond our control.

Please refer to our Shipping Policy for more details.

6. Return, Replacement & Refund

  • No returns on like/dislike basis.
  • Replacement available only for damaged/defective products.
  • Parcel opening/unboxing video is mandatory for any complaint.
  • Complaints must be raised within 24–48 hours after delivery.

Please review our Return & Refund Policy for complete details.

7. Intellectual Property

All content on this website, including:

  • Logo
  • Images
  • Product descriptions
  • Graphics
  • Website design

is the intellectual property of Grihiva and may not be copied, reproduced, or used without written permission.

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access to our systems
  • Upload harmful code, malware, or spam

Violation may result in restricted access or legal action.

9. Limitation of Liability

Grihiva shall not be liable for:

  • Indirect or incidental damages
  • Delivery delays caused by third parties
  • Loss caused by incorrect customer information

Our liability is limited to the value of the product purchased.

10. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the appropriate courts in India.