1. Order Processing Time

All orders are carefully processed and packed after confirmation.

  • Dispatch Time: 3–4 working days
  • Orders are processed only on business days (Monday to Saturday, excluding public holidays).

Please note: During festive seasons, sales, or high order volumes, dispatch may take slightly longer.

2. Delivery Timeline

Once your order has been dispatched, estimated delivery time is:

  • 7–10 working days across India

Delivery timelines may vary depending on:

  • Your location
  • Courier partner availability
  • Weather or unforeseen logistics delays

We appreciate your patience in such cases.

3. Free Shipping Across India

We are happy to offer:

✅ Free Shipping All Over India

There are no additional shipping charges on any order unless specifically mentioned during special campaigns or offers.

4. Order Tracking

Once your order is dispatched, you will receive:

  • A tracking ID / AWB number
  • Courier partner details via Email / WhatsApp / SMS (as applicable)

You can use this to track your shipment in real time.

5. Delivery Delays

While we strive for timely delivery, delays may occasionally happen due to:

  • Remote delivery locations
  • Weather conditions
  • Public holidays
  • Courier service disruptions

In such situations, our support team will assist you.

6. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are correct while placing the order.

Grihiva will not be responsible for delays or failed deliveries caused by:

  • Incorrect/incomplete address
  • Wrong phone number
  • Customer unavailable during delivery attempts